Serving All of East Texas

Refrigerator Repair & Services

The waiting game isn't one to be played with a broken fridge or freezer.

When a warm cabinet threatens your groceries or a leaking line floods your floor, you need home refrigerator repair from East Texans who can be there fast enough to save you from further damage.

1st Rate Appliance Repair in Hawkins, TX has been keeping things cool in local fridges and freezers for nearly a decade. We diagnose cooling failures, fix ice makers, and seal leaks.

Don't let food spoil or home damage happen while you wait for service. Book diagnosis and repair today with 1st Rate.

Book Service

We Work on Every Brand

The modern refrigerator varies wildly in design, from the straightforward mechanics of a standard top-freezer unit to the complex digital systems of a smart French-door model.

We understand the engineering behind them all, why they break, and how to fix them. Whether you own a robust Whirlpool, a sleek Samsung, or a high-end Sub-Zero, we carry the knowledge to repair models from dozens of manufacturers.

View our full list of brands and contact us if you don't see your fridge, deep freezer, or ice maker on our list.

View All Brands

Integrity in Diagnosis

We don't believe in guesswork. When we inspect your fridge, we use a systematic approach to identify the cause of the failure.

Our refrigerator repair technicians are trained to distinguish between a simple sensor error and a compressor failure.

We prioritize honesty over profit. If your unit isn't worth saving, we will tell you the truth rather than take your money for a repair we know won't last.

Book Service

Our Repair Process

1. Schedule Service

Reach out to secure a time slot. We know a warm fridge is urgent, so we work to minimize the risk of food spoilage.

2. Affordable Diagnosis

We inspect the compressor and seals for a flat fee. This check pinpoints exactly why your unit is losing its cool.

3. Honest Quote

You receive a clear price. Approve the repair, and we apply the diagnostic charge directly to the cost of the service.

4. Expert Repair

We install quality components to restore the chill. We verify temperature regulation to ensure the fix is permanent.

5. Cool Once Again

Relax knowing your groceries are safe again. Your kitchen is back in order, and your fridge is ready for the week.

Get Started

Disciplined Service History

Ken Kratzmeyer built this company on the discipline he learned while maintaining ICBM facilities in the Air Force. His military background has given 1st Rate Appliance Repair strong values that aren't found at every appliance repair company.

We value doing the job right over doing it fast, bringing dedication and attention to detail to every service call in East Texas.

About Us

Reach Out

Don't let a question stop you from getting the most important machine in your kitchen up and running. Contact our team if you need clarity before booking.

Contact Us