Serving All of East Texas

Restoring Order to Your Routine

When the machinery of your home falters, the rhythm of daily life grinds to a halt.

1st Rate Appliance Repair in Hawkins, TX stands ready to get your life up and running again. We bring years of experience to every diagnosis, even when that diagnosis means you don't need a repair.

Don't let a broken machine dictate your schedule. Book service today with 1st Rate's appliance repair techs.

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All Major Brands Covered

Modern home appliances are built by a long list of companies. But whether your kitchen relies on the mass-market reliability of Whirlpool and GE, or the specialized performance of Sub-Zero and Thermador, our expertise can help.

We understand the mechanical language every appliance manufacturer speaks. From the oldest simple units to the latest digital models, we have diagnosed and repaired countless models from the dozens of appliance brands both in operation and no longer in production.

View our full list, and contact us if you don't see your brand listed.

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Comprehensive Residential Repair

If an appliance is essential to your routine, we have the skills to diagnose it. Our technicians are trained to handle the full spectrum of residential appliances. No matter what breaks down, you have a single, trusted company to call for a solution.

  • Cooktops
  • Dishwashers
  • Dryers
  • Freezers & Deep Freezers
  • Garbage Disposals
  • Grills & Barbecues
  • Ice Machines & Ice Makers
  • Microwaves
  • Outdoor Kitchen Appliances
  • Ovens
  • Range Hoods, Vent Hoods & Downdraft Vents
  • Ranges & Stove Tops
  • Refrigerators
  • Trash Compactors
  • Warming Drawers
  • Washing Machines
  • Wine Coolers

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Our Repair Process

1. Schedule Service

Contact us to set an appointment time that respects your schedule and limits the disruption to your day.

2. Affordable Diagnosis

We arrive promptly to inspect the unit for a flat-rate service charge, identifying the root cause of the failure.

3. Honest Quote

If you choose to proceed and agree to the price we quote, your diagnostic service charge goes toward the repair cost.

4. Expert Repair

We start repairs and use high-quality parts. After service, we test to ensure the machine functions as intended.

5. Return to Routine

Once our appliance techs leave, you can resume your day with confidence knowing your home is working at full capacity.

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Built on Discipline & Integrity

In a world of disposable goods, we believe in the value of honest repair and lasting relationships. That's why Ken Kratzmeyer founded 1st Rate Appliance Repair after serving in the Air Force as a missile facility team chief.

We operate on principles of integrity and discipline, never cutting corners and always owning our work. Learn more about how we got started and why our work matters.

About Us

Reach Out or Get Started

We are here to provide clear answers if you have questions. If you aren't sure you're ready to book service, contact us today.

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